FAQ

In most airports the answer is “yes”. In the busy ones that don’t allow it, the car will be waiting at the FBO a short walk away.

Safety rules won’t allow it. Oxygen masks are needed for each person per FAA rules.

Sure. Businessmen do it all the time.

All our jets have private lavatories. Most light, mid and heavy jets in the industry are equipped with fully functioning, private bathrooms.

The numbers don’t show older jets being any less safe in the U.S.

The Citation X and the Gulfstream 650 both fly around mach .93.

Yep, the insurance numbers say flying is far safer than driving.

10 minutes.

Nothing. You are the star of the show and the plane and crew happily wait for you.

We can fly to approximately 5,000 more airports domestically than the airlines.

Sure. In most cases household pets are no problem and can come on the plane.

Yes.

In most cases car rental is available.

We provide complementary drinks & snacks. Catering service for complete meals is available.

One way pricing may be available depending on your destination and how much advance notice that you can give us.

Yes, DuPage Aerospace has never had an accident, incident or violation.

Depending on your destination and the length of time, we will consider leaving the plane with you.

We frequently fly senior citizens. We can also make arrangements to have their car brought right to the plane.

All DuPage Aerospace flights are conducted with 2 qualified, FAA certificated pilots.

In most instances we can have you in the air in as little as a few hours. However, as with the airlines, our busiest time is around the holidays. Aircraft generally are booked weeks in advance during peak periods.

Flights departing and arriving at DuPage Airport will utilize our facility. Elsewhere, our aircraft park at An FBO (Fixed Base Operator), which is a facility that is designed to handle the needs of general aviation aircraft. DuPage Aerospace carefully screens the FBOs that we use to ensure that we use clean, modern facilities that offer our passengers the highest possible comfort and conveniences.

The general rule is that each aircraft entering the U.S. must stop and clear customs at the first airport of entry. Many airports, however, are designated airports of entry and will allow the aircraft and passengers to fly direct from certain countries and clear into the U.S. rather than having to stop at the first airport of entry.

Customs officials come directly to the aircraft to clear the passengers and the process typically takes 10 to 20 minutes.

At certain airports the FAA requires all arriving aircraft to reserve a landing time, otherwise referred to as a slot. Slots become available at some specific time prior (usually 72 hours) to any requested arrival time and are not confirmed until 24 hours prior to the day of travel. Slots are typically restricted and more difficult to obtain during peak travel times to popular ski and tropical destinations such as Aspen and Florida or around major events such as the Superbowl and the Masters. Slots are a little like the lottery; there’s no way to guarantee getting one. When Slot Programs are in effect, we recommend that you be as flexible as possible with regard to arrival and departure times and that you arrive 30 minutes prior to your scheduled departure time to avoid delays. Delays can result in forfeiture of a slot time, in which case your flight may be redirected to an alternate city, delayed or worst case, cancelled.